Privacy Policy

Effective Date: Sep 1, 2025

Introduction

At EASYMOTION ("we," "our," or "us"), your privacy is our priority. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website (www.easymotion.io), use our services, or interact with us. By accessing our website or services, you agree to the terms of this policy.

By accessing our website or using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal and non-personal information based on your interactions with us.

1.1 Personal Information

During Signup

When you create an account, we collect:

  • Full Name
  • Email Address
  • Country
  • Password (encrypted)

During Subscription/Payment

For subscriptions or purchases, we collect billing details:

  • Company Name (if applicable)
  • Address
  • City, State, Country, Postal Code
  • Tax ID or VAT Number (if applicable)
  • Credit Card Information (processed securely by third-party payment gateways, not stored by us)

Credit Card Information

Credit card details are entered directly on secure payment pages managed by trusted payment gateway Dodo Payments, ensuring PCI-DSS compliance.

1.2 Non-Personal Information

  • Cookies: We use cookies (explained below) to manage sessions and enhance your experience on our site.
  • Usage Data: This includes information such as how you use our website, pages you visit, your IP address, browser type, and device information.

2. How We Use Your Information

We use your information to:

  • Provide and Improve Services: Manage your account, process subscriptions, and enhance website functionality.
  • Communicate: Send account-related emails, service updates, or respond to inquiries.
  • Process Payments: Facilitate transactions via third-party provider Dodo Payments.
  • Marketing: Send promotional emails about our services. You can opt out anytime via the unsubscribe link in emails or your account settings.
  • Analytics: Analyze usage data to optimize our website and services (you may opt out of non-essential analytics via cookie settings).

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers in the following situations:

  • Payment Processors: Dodo Payments to process payments securely.
  • Service Providers: Trusted partners like AWS for cloud service and MongoDB Atlas for data storage, all bound by strict confidentiality agreements.
  • Legal Obligations: If required by law, court order, or to protect our rights, safety, or property.

4. Cookies and Tracking Technologies

We use cookies to enhance your experience, such as maintaining login sessions and remembering preferences.

Cookies We Use

  • Session Cookies: ID, Access, and Refresh Tokens for authentication.
  • Strictly Necessary Cookies: Essential for website functionality (e.g., login, account management).
  • Analytics Cookies: Track usage patterns to improve our services (optional, configurable via cookie settings).

Cookie Management

On your first visit, a cookie consent banner allows you to accept or customize cookie preferences. You can also manage cookies through your browser settings, though disabling strictly necessary cookies may impact website functionality. Visit your browser’s help section for guidance.

5. Data Security

We prioritize the security of your personal information. Your data is stored on encrypted servers, with authentication managed by AWS Cognito and user data stored in MongoDB Atlas, both encrypted by default. We implement industry-standard measures, including secure socket layer (SSL) technology and access controls, to protect your information.

However, no system is entirely risk-free. You can help safeguard your account by keeping your login credentials confidential and using strong passwords.

6. User Rights

6.1 For EU Users (GDPR)

Under the General Data Protection Regulation, you have the right to:

  • Access: Request a copy of your personal data.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request deletion of your data under certain conditions.
  • Restriction: Limit how we process your data in specific cases.
  • Portability: Receive your data in a structured, machine-readable format.
  • Object: Oppose data processing, including for marketing purposes.

6.2 For California Users (CCPA)

Under the California Consumer Privacy Act, you have the right to:

  • Know: Learn about the personal data we collect and how it’s used.
  • Delete: Request deletion of your personal data.
  • Opt-Out: Opt out of data sales (note: we do not sell your data).

6.3 For Indian Users (IT Act and Proposed Data Protection Bill)

As an Indian company, we comply with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the proposed Personal Data Protection Bill (2023). This legislation ensures the protection of user data in India. Indian users have the following rights:

  • Access: View your personal data.
  • Correction: Fix inaccurate or incomplete data.
  • Erasure: Request deletion, subject to legal requirements.
  • Restriction: Limit data processing in certain cases.

6.4 For Global Users

We strive to meet global privacy standards. Contact us to exercise your rights under applicable laws in your region. To exercise any of these rights, email us at support@easymotion.io. We will respond within the timeframes required by law (e.g., 30 days for GDPR, 45 days for CCPA).

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

8. International Transfers

As an international service, we may store and process your personal data in countries outside your home country. By using our services, you consent to the transfer of your data to these locations, which may not have the same level of data protection laws as your country.

We ensure that any international data transfers comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for EU users and other relevant international privacy laws.

10. Children's Privacy

Our services are not designed for individuals under 16 (“Minors”). We do not knowingly collect or solicit data from Minors. If a parent or guardian believes their child has provided us with personal information, they should contact us at support@motionx.io. Upon verification, we will promptly delete such data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated policy on this page and update the effective date at the top.

12. Contact Us

For questions, concerns, or to exercise your rights, contact us at:

  • Email: support@easymotion.io
  • Address: EASYMOTION, Villupuram, Tamil Nadu 605602, India